Your local store is Carpet Court Store Locator view

Love The Look

Frequently Asked Questions

Carpet Court FAQs. Got a question? About Carpet, Hard Flooring, Rugs and Interior Design Tips, the answers are right here or CALL NOW! 1300 CARPET


Frequently Asked Questions

Frequently Asked Questions

Got a question? Chances are, the answers are right here. If not, give us a call and talk to one of our experts.

Can Carpet Court remove our existing floorcoverings and/or move my furniture?
Yes we can, at a minimal cost.  When you are ready to go ahead with your new flooring let your local Carpet Court staff member know and they can provide a quote for you. 

How important is Underlay?
The manufacturers of underlay produce a range of qualities, all of which will be adequate under your new carpet. At Carpet Court we sell both the Airstep and Dunlop range of underlays, both very well respected brands. Choose your carpet and ask to step on it with the different underlays under it. Each will give you a different feel and you can then choose the one you prefer the feel of. The higher the quality of rubber or foam underlay the more luxurious it will feel to your feet, the more support it will give your new carpet and the quieter it will make your home, especially in second floor installations and on staircases. Whether you choose a rubber or foam underlay of similar quality and price, you will be equally happy with either. It is recommended that you change your underlay when you replace your carpet. Underlay wears as the carpet wears, leaving it with the wear patterns of the old carpet. It is important to note that a manufacturer may void a carpets warranty if laid on old underlay. 

How long will it take to install floorcovering in my home?
Depending on the size of your home, most installations are completed within one day. However, your local Carpet Court store can give you a better idea once they see a plan of your home or following a free measure and quote. 

How much does a Timber/Laminate floor cost?
The cost depends on the style and type selected. It is best to contact your nearest Carpet Court store to get a more accurate quote on the style you prefer. 

Should I buy a plush or twist pile carpet?
A plush pile carpet is very luxurious and comfortable to live with. A twist pile carpet has the added benefit of minimising the appearance of tracking or foot marking. It is recommended you select products depending on your lifestyle and the foot traffic in your home. 

What is the difference between a broadloom metre and a square metre?
A broadloom metre is actually 3.66 square metres, i.e. 1 metre cut from a carpet roll which are normally 3.66 metres in width. It is always a good idea to compare the square metre cost of carpet against other floor coverings such as ceramic tiles or vinyl and timber as they are specifically priced by the square metre and a better comparison of value can be seen. Book Free In-Home Measure.

Which is better, Wool or Nylon carpet?
There are various qualities of Wool and Nylon carpets available across a range of price points. Each fibre has its own benefits. Different fibres will suit different individual needs.
Wool carpets such as our Gaia and Provincial Lane Pont Des Amoureux ranges give your home a luxurious look and feel. Wool retains its texture and has a natural stain and soil resistance for long lasting luxury.
Nylon is one of the most popular options because of its superior resistance to staining, fading, and foot traffic. You’ll find virtually every colour and style of nylon in our Urban Lifestyle, Studio Selections, Indulgence, Ardour and Provincial Lane Premier Soft collections.
For specific recommendations please contact your nearest Carpet Court store on 1300-CARPET (1300-227738). 


Shelley's Interior DIY Tips  Darren't Ultimate Flooring Guide  Carpet Court Style Tips


  • Ardour Carpet Flooring Carpet Court
  • Botanica Carpet Flooring Carpet Court
  • Designer Style Carpet Flooring Carpet Court
  • GAIA Wool Carpet Flooring Carpet Court
  • Indulgence Carpet Flooring Carpet Court
  • Laneway Carpet Flooring Carpet Court
  • Studio Selection Carpet Flooring Carpet Court
  • Provincial Lane Carpet Flooring Carpet Court
Provincial Lane range
Provincial Lane range
Carpet Court youtube

Free Blinds Installation

Purchase stylish Aria roller blinds and receive FREE Installation
More Videos

Real Living by Shelley Craft

New Real Living range by Shelley Craft is now available exclusive to Carpet Court.
More Videos

For all the current news in flooring trends, interior design & latest promotions