When I’m working on a new interior project, I’m always looking for inspiration. But when inspiration doesn’t strike, it’s good to have a helping hand that turns ideas into decisions - and decisions into action.

That’s why I’m excited about Carpet Court’s new AI Consultant. An intuitive digital assistant that’s now available on carpetcourt.com.au, ready to help customers anytime, anywhere.

Whether you’re designing a new space, renovating a room, or simply updating your flooring, the Carpet Court AI Consultant makes the entire experience easier, more personalised, and far more efficient.

Here’s how I use it, and why I think it’s a brilliant new tool for anyone exploring flooring, carpet, and window furnishing options.

As soon as you land on the Carpet Court website, the AI Consultant is ready to help.

There’s no need to scroll endlessly through pages of information. You can simply ask the AI Consultant where to start, and it will jump right into helping you with the most relevant information. You might ask it something simple like, “Tell me about the benefits of Hybrid Flooring” or “Show me some Flooring options for a home I am looking to style in a modern coastal way?". The AI Consultant then tailors suggestions based on style trends, room types, and even lifestyle needs, helping you focus your search and suggest easy, effective actions.

When I’m working on a room refresh, whether it’s a light-filled coastal living room or a high-traffic family zone, the AI Consultant is fantastic for narrowing down product options. For example, I can ask “What carpet types are the best for homes with kids and pets?” and it will instantly highlight suitable ranges, explain the difference between fibre types, and even guide me on care and durability.

Once I’ve explored the options and feel ready to take the next step, I use the AI Consultant to find my nearest Carpet Court store. Just by typing in my postcode, the Consultant gives me store locations, directions, opening hours, and contact details.

From there, I can either book a consultation directly through Carpet Court’s tool for an in-home or in-store visit, or ask the store to call me back. It’s a seamless transition from online exploration to real-world action, and it saves time while ensuring the experience is personal and convenient.

Carpet Court’s AI Consultant handles all the little questions that come up along the way. Got questions about installation timelines? It’s got the answers. Wondering about warranty information? The AI Consultant will give you the details. Not sure which underlay to use? It answers clearly and instantly.

Carpet Court’s AI Consultant is available 24/7, and because the information is pulled directly from Carpet Court’s trusted knowledge base, you know the advice is consistent and reliable.

The AI Consultant doesn’t just help during the early stages of your project, it also sets you up for better in-store service. Every interaction with the AI Consultant helps your local Carpet Court store understand your project better, so when you walk in they already have a good sense of what you’re after - whether that’s a specific product, a style direction, or a functional need.

That means more relevant conversations, a better tailored service, and faster solutions.

Carpet Court’s AI Consultant isn’t just another chatbot. It’s a digital design ally empowering customers to explore with confidence, make informed decisions, and take real steps toward transforming their space.
From product discovery, to consultation bookings, it turns curiosity into clarity, and ideas into action.
If you haven’t tried it yet, I highly recommend giving it a go. It’s a smarter, easier way to start your design journey with all the support you need, right from your very first click.