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FAQs

Got a question? Chances are, the answers are right here. If not, give us a call and talk to one of our experts.

Can Carpet Court remove our existing floorcoverings and/or move my furniture?

Yes we can, at a minimal cost.  When you are ready to go ahead with your new flooring let your local Carpet Court staff member know and they can provide a quote for you. 

How important is underlay?

The manufacturers of underlay produce a range of qualities, all of which will be adequate under your new carpet. At Carpet Court we sell both the Airstep and Dunlop range of underlays, both very well respected brands.

Choose your carpet and ask to step on it with the different underlays under it. Each will give you a different feel and you can then choose the one that you prefer. The higher the quality of rubber or foam underlay the more luxurious it will feel to your feet, the more support it will give your new carpet and the quieter it will make your home, especially in second floor installations and on staircases. Whether you choose a rubber or foam underlay of similar quality and price, you will be equally happy with either.

It is recommended that you change your underlay when you replace your carpet. Underlay wears as the carpet wears, leaving it with the wear patterns of the old carpet. It is important to note that a manufacturer may void a carpets warranty if laid on old underlay. 

How long will it take to install floorcovering in my home?

Depending on the size of your home, most installations are completed within one day. However, your local Carpet Court store can give you a better idea once they see a plan of your home or following a free measure and quote. 

How much does a timber/laminate floor cost?

The cost depends on the style and type selected. It is best to contact your nearest Carpet Court store to get a more accurate quote on the style you prefer. 

Should I buy a plush or twist pile carpet?

A plush pile carpet is very luxurious and comfortable to live with. A twist pile carpet has the added benefit of minimising the appearance of tracking or foot marking. It is recommended you select products depending on your lifestyle and the foot traffic in your home. 

What is the difference between a broadloom metre and a square metre?

A broadloom refers to the width of the loom. In most cases it will be 3.66 metres although it can be as low as 2.0 metres and as high as 4.0 metres. 

Which is better, wool or nylon carpet?

There are various qualities of wool and nylon carpets available across a range of price points. Each fibre has its own benefits. Different fibres will suit different individual needs. 
Wool carpets will give your home a luxurious look and feel. Wool retains its texture and has a natural stain and soil resistance for long lasting luxury. 
Nylon is one of the most popular options because of its superior resistance to staining, fading, and foot traffic. You’ll find virtually every colour and style of nylon in our huge range of carpets. 


For specific recommendations please contact your nearest Carpet Court store on 1300-CARPET (1300-227738).